Market Research & Knowledge Process Outsourcing

B2BMALTA LTD has been involved in a wide array of market research projects, and has experience dealing with both local and international market research clients/ agencies. We specialise in ad hoc and syndicated Market Studies, Business Market Research (B2B), Consumer Market Research (B2C) and Market Research Process Outsourcing.

We specialise in qualitative and quantitative market research processes, and our competences include:


  • Sampling, Data Collection Databases & Number Randomisation
  • Questionnaire Design
  • Multilingual Data collection - Desk Research, CATI, PAPI/ CAPI, CAWI, Postal & Omnibus Surveys
  • Data Entry, Cleansing, Coding & Validation
  • Live remote access to data collection samples and results
  • Central Location Tests & Group Discussion/ Focus Group organisation, moderation & viewing facilities (MALTA)
  • In-Depth Interviews & Executive (B2B) Interviews (MALTA)
  • Home Use Tests, Home Audits & Panel Research (MALTA)
  • Blind Tests, Mall Intercepts & Point of Purchase Research (MALTA)
  • Store Audits & Distribution Checks
  • Project Monitoring & Audits
  • Lead generation/ Database Creation & Maintenance
  • Customer & Company Profiling, Trend & Competitor Analysis, Competitive Business Analysis
  • Text Mining & Numerical Data Mining
  • Basic Cross-Tabulation & Advanced Data Analytics
  • Abstract & Report Writing
  • Charting, Graphical Representation & PowerPoint Presentations.
  • Interpretation of results.
  • Reporting & Strategic Inferences




























B2BMALTA LTD representatives are accredited by the Market Research Society (MRS) UK.  MRS is the world’s largest association offering professional equity in provision or use of market, social and opinion research, and in business intelligence, market analysis, customer insight and consultancy. We abide by the MRS Code of conduct, which is based on Esomar international standards, ensuring that our processes are in line with the top market research data protection practices.

 

Interim Management & Business Process Outsourcing

  • Short to Medium Term Operations Management
  • ‘Gap’ Assignments
  • Project Management
  • Turnaround Management


Business Advisory & Start-Up Assistance

  • Market Sizing & Profiling Studies
  • Business Planning & Strategy
  • Feasibility Studies
  • Relocation or Set-Up Management
  • Liason with Authorities (Licenses, Permits etc.)
  • Recruitment Strategies, Regulation & HR Studies
  • Contact Management & Meeting Scheduling
  • Customer Prospecting
  • Potential Agent/ Representative Search
  • Agent/ Representative Evaluation & Personal Evaluation Visits
  • Local Representation
  • Negotiation Service
  • Proposed Partner Company Financial Reports & Credit Rating
  • Marketing Planning
  • Export Readiness & Facilitation





















Incentives & EU Funded Schemes

  • Assessment of Applicable Incentives & Schemes  
  • Pre-Assessment with relevant authorities
  • Solution Design
  • Proposal Development & Requirement Fulfilment
  • Financial computation, Projections & Financial Workings
  • Risk Assessment
  • Meeting Submission Requirements & Deadlines
  • Project Management thereafter


Proposal & Tender Management

  • Tender (ITT) Assessment
  • Solution Design
  • Proposal Development, Requirement Fulfilment & Edge on Competing Bids
  • Financial computation, Projections & Financial Workings
  • Risk Assessment
  • Meeting Submission Requirements & Deadlines
  • Management Advisory thereafter


Directorship Services

The directors and senior associates at B2BMALTA LTD have a varied professional background and hands on boardroom experience as executive and non-executive directors. We can act as professional independent directors or key officials of onshore and offshore companies. We will ensure that the Malta based company:

  • operates in compliance with Maltese law and regulations including the Companies Act, the Income Tax Act and the Income Tax Management Act, and, where applicable, with other regulations relevant to the company activity
  • has an adequate representative that can liaise with local authorities, facilitate any certification process and submit the neccessary documentation to the local authorities
  • is provided with local secretarial, accounting and legal services for the company

 

Customer Mangement Outsourcing

B2BMalta Ltd is involved in the development and management team of 24BPO Ltd; a fully outsourced multilingual call centre based in Malta providing outsourcing solutions through inbound, outbound, and integrated customer management solutions.

We are also involved in the management of DGSM LTD; a team of customer support executives and administrators handling the retention and sales effort of a portfolio of selective third party products and services.


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